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Psychological Therapies are available for people who experience emotional difficulties including anxiety and low mood.

Online one-to-one CBT provided by Ieso Digital Health 

Ieso Digital Health provides free, one-to-one therapy on behalf of the NHS in Sutton for people with common mental health problems such as depression and anxiety. Qualified therapists deliver live cognitive behavioural therapy (CBT) online through typed conversation in a secure virtual therapy room.

Online CBT follows the same format as traditional face-to-face therapy and is proven to be just as effective. You can access the sessions from anywhere you feel most comfortable and at a time to fit around your schedule, including evenings and weekends.

Access to the service is very quick; you can typically have your first appointment within two weeks of being referred. Online CBT is exactly the same as face-to-face CBT, other than that the conversation is typed. Appointments are 30 or 60 minutes long and can be attended from anywhere you can connect to the internet, including from the comfort of your own home.

Your therapist will work closely with you to help you understand how your thoughts and beliefs affect your feelings and behaviours and teach you new coping skills to handle different problems or situations.

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Benefits of the service include:

  • Therapy taking place online making it easy to access, as well as less daunting
  • Appointments to suit your lifestyle, including evenings and weekends
  • No long waiting times – typically therapy sessions start within a week
  • For many, not being physically seen by a therapist and having therapy where they feel comfortable helps reduce inhibitions, encourages disclosure and offers anonymity
  • Therapy is highly accessible – using any internet-enabled device with mobile data, a basic home broadband package or Wi-Fi
  • Transcripts of every session can be reviewed both in-between sessions as well as after you have completed treatment.

    This helps to enhance learning and reduce the likelihood of relapse
  • You can have additional support via online messaging with your therapist in-between scheduled appointments 
  • People of all ages can use our-easy-to-navigate therapy site

How to access free service :

You can refer yourself directly to this online CBT service without having to contact Sutton Uplift. To refer yourself, simply go to or complete a self-referral form through our website indicating that you would like to be seen for online CBT via IESO. To be eligible for this service you must be aged 18 and over and registered with a GP in Merton.

To find out more about online CBT with IESO you can speak to a member of the Ieso team confidentially on 0800 074 5560 (9 am - 5.30 pm weekdays).

How to
Self Refer

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Professional Referral Form

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A Partnership Between:

  • South West London and St George's Mental Health Trust
  • Recovery College
  • Sutton Age UK
  • Off the Record
  • Sutton Carers Centre